Privacy Policy

1. Introduction

Blacklist Guard ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when registering for an account or using our Services, including:

• Account Information: Name, email address, phone number, and password
• Billing Information: Payment card details, billing address, and transaction history
• Contact Information: Address, city, state, postal code, and country
• Communication Data: Messages you send to us through contact forms or email

2.2 Service Data

When you use our Services, we collect data necessary to provide those services:

• Email Validation: Email addresses you submit for validation (processed but not stored long-term)
• Blacklist Monitoring: Domains and IP addresses you configure for monitoring
• Email Warmup: SMTP credentials and email account information you provide

2.3 Automatically Collected Information

We automatically collect certain information when you access our Services:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on the platform
• Log Data: IP address, access times, referring URLs
• Cookies: Session identifiers and preference data

3. How We Use Your Information

We use the information we collect for the following purposes:

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our Services (payment processors, hosting providers, email services)
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement robust security measures to protect your personal information:

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

6. Data Retention

We retain your information for different periods depending on the type of data:

• Account Data: Retained while your account is active and for 30 days after deletion
• Email Validation Data: Processed in real-time; results stored for 7 days for caching
• Billing Records: Retained for 7 years as required by tax and accounting regulations
• Usage Logs: Retained for 90 days for security and troubleshooting purposes

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided at the end of this policy.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic functionality (authentication, security)
• Analytics Cookies: Help us understand how users interact with our Services
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this page
• Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.